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Saturday, December 8, 2012

The impact of Continuous Delivery on the role of the Tester

Continuous Delivery really does change  way we work. It's not just tools and processes. We know that because every talk, every blog says it does but when you really see it its quite interesting.

The changes to the level of responsibility required by each developer has been one of the hardest thing to manage. Don't check shit in or you will break the pipe! Don't just commit and run, it's your responsibility that the pipe is green! All that is frustrating and has been the single most time consuming on our journey, but its worth a post of its own.

What I'd like to focus on is the changes to he role of the tester. Previously we have worked mostly with manual GUI driven testing. Our testers have tons of domain knowledge and know our systems inside out. We have worked with test automation in some projects and I have some test automation experience from the past. I've been trying to champion test automation for years but we have had a bit of a hard time getting it of the ground. When we have its not been test automation but rather automated tests that require some kind of tester supervision.

In our current project, as I've written about in previous posts , we decided to go all in. When we started we where a team of just architects. I was leading the work on the test automation. We got really good results working a lot with test architectur and test ability architecture in our application. But after some time we started to suffer from from lack of tester input in our testing. We obviously ended up with a very happy case scenario oriented suite.

So we started to bring on testers to our project but what profiles should we look for. First we started to look for just our notion of what a tester was and had always been in our projects. We happily took on testers with experience of testing and test managing portals, order systems, corporate websites ect, ect. But our delivery at this time didn't have a GUI all testing was done using Fitnesse. We didn't really get the interaction between dev and test we where hoping for.

We did get use for our testers for partner integration testing, which was manual (using rest client). But it wasn't really working well because they didn't know the interfaces and the application as they hadn't worked with th test automation.

We have been having this same experience for over a year. Our testers don't seem to be able to get involved in our test automation. But we do have a few who are and we are super lucky to have found them because we have not really had much of a clue when recruiting.

Our developers who are very modern and in a lot of cases super interested in test automation have constantly been bashing us about our choices of test tools. As I talked about in my previous post they totally refused SoapUI and arnt all that fond of Fitnesse either, even though they prefer it alot over SoapUI. But my take has always been "we need testers to feel comfortable with the tool, it's their domain, let them pick".

After we decided to move to REST assured I started to realize the problem I've failed to grasp for the six years or so I've been working with test automation. There are two sets of testers. GUI testers and technical testers. A GUI tester will always struggle with test automation. He/she has little to none experience or education in coding. The technical tester has a background as a developer or started developing as part of a automation interest.

Still even the technical eaters we have who have experience from test automation have had a transition period coming into the continuous world. Testers do tend to accept manual steps that arnt acceptable in a continuous world. It's not ok to just quickly verify this bug manually because its so simple and changing the test case that had a gap is a lot of work.  Its not ok to just add that user into e DB manually. It not ok to verify against the DB.

In the past our demand in GUI clicking testers has been high and our demand in technical testers has been low. At least in our old nonCD world the TestPyramid, http://martinfowler.com/bliki/TestPyramid.html, was upside down.

The Continuous Delivery expansion will drive a shift in what we look for in testers. Our tester demographics will move towards matching the pyramid. We will still need the GUI testers but their work will move more towards requirements gathering and acceptance testing. While I think we will see a new group of testers, with a much stronger developer background, come in and work with the automation.

This new group of technical testers or developers with super high understanding of testing is still hard to find but I hope we will see more of them.

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