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Tuesday, January 1, 2013

Upps our Continuous Delivery process became mission critical

At some point something changed with our Continuous Delivery process, it became mission critical. When we started working on the process it was basically a side project that another Tomas and I had. We added a consultant early in our project and he ended up doing some of the work on the first version of our deployment scripts but it wasnt anything organized and not part of any proccess or tools team.

When we increased the number of developers and started seeing issues with stability and scaleability we also started to realize that our process had become mission critical. In fact or continuous delivery process had become more important to us then our mail system.

Now we had a mission critical hobby project with the following setup.
  • No official Owner.
  • No official Developers.
  • No official Operations professionals involved
    • Operations only supporting the OS of the Jenkins and nexus instance.
  • One "live" instance of Jenkins on a super small virtual node. 
    • All development done on live instance.
  • One "live" instance of Nexus with a very small disk.
    • All development done on live instance.
  • Small number of test servers, virtual but not cloud nodes.
Having about 30 developers really depending on a process that is setup like this is obviously a no go.

We started to figure we need to put more effort into it when we where to do our first rewrite of our deploy scripts. Still we didn't think in terms of production mission critical system. We needed a resource and I kept insisting we needed a CM, more on that in an upcoming post. We had architecture and test working together building the application around the process. But we needed some more hands building the deploy scripts and also someone who could help us with the complexity of our system configuration. As I wrote in the entry on deploy scripts this didn't work out well at all. Mostly because the CM ended up working alone in a corner of the organization but also because he didn't share our vision of continuous delivery. Between all discussions trying to get us to implement branching strategies he was writing deployment scripts without any JBoss or DB competence. Obviously this didn't work out all that well and it was during this script rewrite that we started to realize that our process was mission critical. The new deploy scripts where very unstable and as mentioned our tests had stability issues.

Now we started realizing that we have a mission critical system at our hands and we need to start treating it as such. Still this was a bit of an unknown entity in our landscape operations only support our office it and our customer deliveries while development supports tooling. While this for sure falls into tooling department the development organization isnt equipped to support a mission critical system. Still we had to do something about it so this was when we created our tools team, we refer to it as a platform team as it was intended to own certain components such as logging, help desk, ect. But main focus was to be continuous delivery. Our lacking development environment was another area of responsibility that we moved to this team, more on that as well in another entry.

The team consisted of our CM, application DBA, a newly added senior Java developer and my self as  architect/lead.  It was obvious from the onset how effective it is when you have resources (with full range of competence) that can focus on the process. This made us much more responsive to bugs in the process and faster in implementing changes.

We still at this date have not solved all the infra structure issues but most of it is being worked by the tools team and a new resource in our operations department who is responsible for our tooling serves. Still we don't have a Jenkins test environment and still the operations responsibility of Jenkins and Nexus aren't really well defined. But we have resources dedicated to the process and when something isn't working we handle it as bugs.

The biggest lesson is that its really important to get dedicated resources from dev and ops early. Getting two 50% resources is better then one full time as one isolated resource is a huge bottleneck and has a hard time prioritizing his work. Also make sure to have a bug/enhancement process in place early. Priorities should be made based on user experience, same as with any system in production. Also as soon as the process is in use by the developers you need a test environment for Jenkins (or what ever build server you use to drive the process) as its a production system after all.

I think the reason we got a bit blindsided by the process becoming mission critical is that we haven't had anything similar in our landscape before. There is actually one thing that has grown mission critical at about the same rate hand in hand with our CD process and that's our JIRA server. In fact we have an even bigger dependency on our JIRA if it goes down our developers have no clue what to work on and get stranded very quickly. For us this is a new type of mission critical systems. Previously they have only been supporting systems.

Another reason is that the continuous delivery community talks about how easy it is to get started and how we can just take small baby steps from our nightly build CI. It is both true and the way to go. I just guess I wasn't reading the fine print which says "and then it becomes mission critical". 

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